Shipping Policy

We offer express shipping as our standard shipping method from our warehouse on the Gold Coast, Australia.

All orders (except Pre-Orders) are processed and packaged ready for shipment within 4 working days, except weekends or public holidays. Once your order is ready to be shipped, we will email you a tracking number within 1 business day, after the order has been dispatched from our warehouse. Watch out for this email so you can track the progress of your order.  

We can only ship to PO Boxes within Australia and CANNOT ship to PO Boxes internationally. All international packages must be signed upon delivery, so please ensure that you provide your daytime delivery street address and contact number.  

   

 DELIVERY RATES AND TIMEFRAMES

The delivery timeframe is calculated from the time orders are dispatched from our warehouse. It does not include the processing and packaging timeframe.
COUNTRY  RATES DELIVERY COURIER
AUSTRALIA $9 USD 1 - 3 BUSINESS DAYS AUS POST
NEW ZEALAND $15 USD 2 - 5 BUSINESS DAYS DHL EXPRESS
USA, CANADA & MEXICO $20 USD 3 - 7 BUSINESS DAYS DHL EXPRESS
EUROPE $22 USD 3 - 7 BUSINESS DAYS DHL EXPRESS
ALL OTHER DESTINATIONS $40 USD 3 - 7 BUSINESS DAYS DHL EXPRESS
 
**we are unable to ship to Russia, Ukraine & Saudi Arabia**
 
CUSTOMS IMPORT DUTY & TAXES
Please note that Two Wolves Swimwear WILL NOT be held liable for customs clearance fees, import duties and local sales taxes levied by your country.
Import duty and taxes are the customer's responsibility. Two Wolves Swimwear has no control over these fees nor do we charge them.
Payment of these might be necessary to release your order from customs on arrival.
We are also not responsible for the delay in delivery caused by customs.
All prices online do not include any of these customs clearance fees.
Please familiarise yourself with your country's customs, import duty, taxes, including your country's rules and regulations for importing foreign goods and products, prior to placing an order.
All unclaimed/un-deliverable parcels that are returned back to us will be shipped back at the customers own expense.